Is it possible to set the fields selected under the Category tab as the default?

Summary: Hello Experts, we are using Oracle HCM Cloud HR Help Desk and have a requirement to make the Category field default to a specific value (e.g., Benefits) when a user with a certain role (such as Benefits Administrator) creates a Help Desk request.

Currently, the Category field is a dropdown where users can select from multiple values. We want to know:

Is there a delivered feature or configuration option to set a default value for the Category field based on user role or queue?

Code Snippet (add any code snippets that support your topic, if applicable): Please see the screenshot below for reference