Inbound Tracking Rule not working as expected for SO Shipment
Hi @Yann Consolin-Oracle @Shabbir M Tahasildar @Yann Consolin-Oracle @Lynn Warneka-Oracle @Adnan Siddiqui-Oracle @Shyam_Patel,@Thierry Lamote,@Victor Martin
We have completed all the necessary configurations to ensure that the tracking number appears as a hyperlink; however, the functionality is still not working as expected. Could you please review the attached document and let us know if we should raise a Service Request (SR), or if there’s a setup step we might have missed?
Please let me know if you require any additional information from my side.
Note: The same URL/link setup is functioning correctly in our PTP (Procure-to-Pay) flow for a different environment. For example, when a PO is sent to a supplier, and the supplier sends back an ASN via EDI containing the tracking number, it appears as a hyperlink on the PO.