An invoice has gone on hold with the hold and unable to action
An invoice has gone on hold with the hold name 'Liability account invalid' and the reason 'Cannot create liability account.' We tested this by creating a new invoice with the same details and encountered the same issue. However, when we used a different supplier, the invoice was released without any problem. Could you please check if there is an issue specific to this supplier setup? Please assist with this issue. Business is not able to cancel or take any kind of action on those invoices now they are unable to edit the header details of the invoices aswell. Thanks. Fyi