Request for Guidance on Mass Updating Help Desk Queue Descriptions (Oracle HCM)

Hi everyone,

I would like to ask if there is a way to perform a mass update of the Queue Description field in the Help Desk module of Oracle HCM. Ideally, I’m looking for a method that would allow bulk updates—for example, using HDL or another supported tool or process.

So far, I haven’t found a standard HDL object or utility specifically for Help Desk queue descriptions, and performing manual updates one by one would be inefficient for our use case.

Has anyone successfully performed mass updates on Help Desk queues, or does anyone know if HDL or any other bulk-upload mechanism supports this? Any guidance, documentation references, or examples would be greatly appreciated.