Currency alignment between OSC and CPQ
What is Oracle’s recommended best practice for maintaining currency alignment between CPQ and Sales Cloud? Specifically, does Oracle provide a standard solution for synchronizing currency values during quote-to-opportunity integration, or should we implement a custom approach to ensure consistency?
- Why this matters:
Currently, CPQ and Sales Cloud can have different currencies for the same opportunity (e.g., CAD in Sales Cloud vs. USD in CPQ). This creates a disconnect because only the numerical amount syncs back, not the currency, leading to inaccurate reporting and forecasting.
- Impact:
Misaligned currencies affect:- Financial reporting accuracy.
- Opportunity value interpretation.
- Compliance and audit readiness.
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