having this error during cloning FCCS prod to test

Summary:Clone Status Details
Importing Snapshot Artifact Snapshot: Failed
Summary:
The command failed during the import process due to missing users in the target environment.
Details:

Source: Artifact Snapshot
Error Code: EPMAT-1
Reason:

Error reported from Hyperion Shared Services:

Failed to find users during group children import:

Ensure these users exist in the system before retrying.

Error reported from Hyperion Planning:

Import failed for User Preferences.
Total records: 293, Failed: 3
Duration: 16153 ms
Missing users:

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

25.11.72

Code Snippet (add any code snippets that support your topic, if applicable):