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Get Started with Redwood: Oracle Cloud SCM and Purchasing

Special Characters in Buyer Name for PO Import FBDI Failing

Summary:

We have some buyers with special characters in their name that are causing POs to fail import through the Import Orders FBDI program. Specifically, German umlauts (ä, ö, ü). Their name is set up in Fusion HCM perfectly fine with the special characters, and we are populating the .csv FBDI files with the same exact special characters as they show in HCM. However, the Import Orders job throws an error stating:

"The buyer isn't valid. Verify that the buyer is an active user, is an active procurement agent, matches the name format used in the Oracle Human Capital Management Cloud, and is allowed to manage purchasing documents for the procurement business unit."

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