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Why does Import Payables Payment Requests fail (reject) with no error message

in Payables, Payments & Cash Management

Summary:

When using Oracle Fusion Payments Cloud Service, customers may encounter silent failures during the Import Payables Payment Requests process. These failures are often related to duplicate payment terms created by the Setup Import (Export/Import) process, and the program does not log a clear rejection reason. This can block transaction imports and make troubleshooting difficult.

Content (please ensure you mask any confidential information):

We experienced repeated failures when importing Payables Payment Requests in Oracle Fusion. The import program would reject payment requests, but no rejection reason was logged in the error tables or output files. Investigation revealed that the Setup Import process had created duplicate payment terms, including for seeded terms such as "Immediate." The import program does not respect the start and end dates of payment terms and attempts to validate against all terms, including end-dated and duplicate ones.

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