Access HelpDesk Request as Contact (25D)
Summary:
Hi Team,
I am trying to enable the feature 'Access Help Desk Request as Contact (25D)', and stuck at below step.
Steps to Enable and Configure: Under the Objects Rules tab, select the appropriate Object, and Search. Object is one of:
- HR Help Desk Request
2. Internal Help Desk Request
I selected the object 'HR Help Desk Request' and clicked on Search. There are no search results. I created the custom Access Group and create Rule in Members Rule tab.
Could you please share if there are any pre-requisites need to be made or any roles needed for me to search the object in Object Rules tab.
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