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How to get my current SMTP settings in Fusion CX Sales

edited Jan 14, 2026 7:58PM in Fusion Applications Administration 1 comment

Summary:

My IT team has disabled Direct Send capabilities for Microsoft and we are subsequently seeing failed emails from Fusion. This includes email notifications for tasks, as well as emails on Service Requests.

I'm not able to locate any documenation to confirm my current SMTP settings. I've opened an SR too, but has anyone had to verify/change their configuration for this reason?

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