In case management, can we restrict the primary contact like we do in HR Help Desk Requests?
in Help Desk
Summary:
In case management, can we restrict the primary contact like we do in HR Help Desk Requests?
For HR Help Des Requests, there are the below profile options. Is there something similar for the Primary Contact picker in Cases?
ORA_HELPDESK_CONTACT_PRIMARY_ASSIGNMENT
ORA_HELPDESK_CONTACT_TERMINATED_EMPLOYEES
ORA_HELPDESK_CONTACT_ASSIGNMENT_TYPE
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26A
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