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Queue Assignment routing based on Primary contact Areas of Responsibility

Summary:

We have a client requirement to assign queue to HR requests based on the primary employee contact's areas of responsibility (AoR).

I cannot find this attribute under Manage Assignment objects as shown below.

Is there a way to include Aor attribute in the assignment rule?

Aor is defined at the person assignment level. for more info on AoR please refer to this link below

https://docs.oracle.com/en/cloud/saas/human-resources/fawhr/how-you-assign-areas-of-responsibility.html#What-Happens-if-Scope-Overlaps


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

26A


Code Snippet (add any code snippets that support your topic, if applicable):

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