You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Oracle Pay Policy Advisor – Uploaded Policy Document Not Fetching Responses

in Oracle AI for Fusion Applications

Summary:


IBM

Content (please ensure you mask any confidential information):

We are facing an issue with Oracle Pay Policy Advisor AI Agent where the agent is not able to fetch or respond to queries based on the uploaded policy document.

When we ask any questions related to the content of the uploaded document, the agent does not return any information from the document.

Instead, for every question, the agent displays the following message:

“Sorry, the assistant is unavailable right now. If the issue persists, contact your help desk.”

This happens consistently for all queries related to the uploaded document.

Version (include the version you are using, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!