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Eloqua/SF Integration Merged Record Oddity

in Eloqua 1 comment

Here's our scenario:

2 contacts in Eloqua:

mickey@mouse.com synced with SF contact ID 123456

mickeylovesminnie@mouse.com synced with SF contact ID 987654

2 contacts in salesforce:

mickey@mouse.com ID = 123456

mickeyloveminnie@mouse.com ID = 987654

we've determined that this is the same person with 2 different email addresses so we MERGE the 2 contacts in Salesforce with mickey@mouse.com as the merge "winner".

expectation: mickeylovesminnie@mouse.com contact in Eloqua will sync via our Get Deleted Contacts action in the integration and we flag is as deleted from SF and remove the SF ID.

reality: mickeylovesminnie@mouse.com seems to sync via the

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