Contracts stuck in Sent for Signature Status
Summary:
Contracts stuck in Sent for Signature Status
Content (please ensure you mask any confidential information):
Contract document is signed in docu sign, the contract status is NOT changed to Active, still showing as sent for signature.
It shows completed in docusign.
Track electronic signature status and refresh document signature status - both ESS are scheduled to run very often. Even after manual, status is not updated.
How to validate where it has gone wrong?
Version (include the version you are using, if applicable):
25D (11.13.25.10.0)
Code Snippet (add any code snippets that support your topic, if applicable):
0