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The pay_maint_pkg.check_eligible procedure couldn't be completed. Contact your help desk.

edited Mar 13, 2026 6:53PM in Human Capital Management

Summary:

We're trying to update the assignment by removing Bargaining Unit for terminated employees using HCM Data Loader (Worker.dat) and we have observed below HDL error for few cases. We tried running diagnostic report for these employees to check the data corruption but nothing was found.

HDL Error: The pay_maint_pkg.check_eligible procedure couldn't be completed. Contact your help desk.

HDL Sample is as below:
METADATA|WorkTerms|PeriodOfServiceId|AssignmentId|ActionCode|ReasonCode|EffectiveStartDate|EffectiveEndDate|EffectiveSequence|EffectiveLatestChange
MERGE|WorkTerms|100000000517378|100000000545813|HIRE||2011/07/01|2014/08/30|1|Y
MERGE|WorkTerms|100000000517378|100000000545813|ASG_CHANGE||2014/08/31|2014/08/31|1|Y
MERGE|WorkTerms|100000000517378|100000000545813|8||2014/09/01|2016/11/27|1|Y
MERGE|WorkTerms|100000000517378|100000000545813|ASG_CHANGE||2016/11/28|4712/12/31|1|Y
METADATA|Assignment|WorkTermsAssignmentId|AssignmentId|ActionCode|ReasonCode|EffectiveStartDate|EffectiveEndDate|EffectiveSequence|EffectiveLatestChange|BargainingUnitCode

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