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Clarification on ORC Microsoft Teams Integration: CNS Server Architecture, SPF Hardening, DLP, etc.

Summary:

Customer seeking clarification on several technical aspects of ORC's Email and Calendar Integration with Microsoft 365, specifically regarding CNS architecture and related security configurations.

  1. CNS Server Architecture
  • Is the CNS server used for ORC Email and Calendar integration multi-tenant or customer-specific/dedicated?
  • If it is dedicated per customer, what is the name/identifier/reference for the Customer CNS server instance?
  1. Email Authentication / SPF
  • Can the customer harden the SPF record for ORC outbound email (e.g., limiting to specific IPs or domains)?
  • If so, what are the required/allowed SPF mechanisms for ORC email delivery?
  1. Email Security Tool Compatibility
  • Does ORC email integration support routing through or coexisting with Proofpoint?

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