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Smart Tip on Popup/Modal Window — OGL Editor Cannot Capture Elements Inside the Popup

in Oracle Guided Learning 1 comment

Summary:

I am working on Oracle HCM Cloud and I have a use case where a popup/modal dialog window opens on a page. I want to trigger an OGL guide or Smart Tip when this popup opens — for example, to show contextual help or a message to the user based on what is happening inside the popup.

The challenge I am facing is that when I try to use the OGL Editor to select an element inside the popup, the selector tool is unable to capture any element within the popup window. The popup appears to be in a separate DOM layer or rendered in a way that OGL cannot detect it.

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