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Error: The pay_salary_interface.amount_updated procedure couldn't be completed (PAY-1635003)

edited 7:59PM in Payroll and Global Payroll Interface (GPI)

Summary:

Hello,

We’re running into an issue when processing a promotion for a specific employee and wanted to see if anyone has experienced something similar.

We are attempting to complete a promotion transaction and it typically works without issue. However, for this particular employee, the transaction fails with the following error:

Has anyone seen this error before and what was the resolve?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


26A


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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