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In correct amount when EUR invoice was paid from USD account

Hello Colleagues,

I wanted to reach out regarding an urgent issue we encountered while processing a Euro invoice payment from our USD account. The payment was correctly processed as Euro and both the entered amount (in Euro) and the accounted amount (in USD) were booked accurately.

However, when we received the bank statement to clear the cash clearing account, we faced an error (please see the attached). It appears that the system is attempting to book the entered debit amount as Euro and entered credit amount as USD, which is causing an error. Instead we expected entered amount to be Euro in both debit and credit.

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