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not able to get data in search results to add learners

Summary

We have enabled 26A redwood profile options for course and assignment page for admins I have created course and offering then tried to add learners but not able to get data in search results[searched by using person number] to add learners.

kindly assist me what may be the reason don't get data

Navigation : home > my client groups > learning >learning catalog >open offering >learners >learning assignments> assign learning >add by person[in new learning assignment profile page] > search by using person number

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