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Issues with Eloqua Insights

in Eloqua 2 comments

Hello Oracle community,

Our colleagues noticed recurring and persistent issues with accessing Eloqua Insight. The issue concerns POD 6.

The main issues which was detected by the users:

  1. While trying to editing reports error popping-up " You do not have access privilege for this subject area" - but this report was initially created by the user and no permissions was changed.
  2. Report freezing out - with refresh its still stuck. Data from Insights takes 5 hours instead of 30-40minutes
  3. Insights does not opening - loads till message "504 Gateway Time-out"

Do you know why these issues are occurring? We have them the past couple of weeks.

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