Manage IDR Invoices that need manual intervention among staff

Summary:

Hi,

We're implementing the use of IDR to scan invoices into Oracle and we're looking for ideas on how others manage the work between AP staff that need to fix invoice that require manual intervention.

We know there is an Assignee field that we could build BPM workflow rules around but we cannot find a good method to use this to divide up the work amongst the AP staff as our primary driver would be one of the segments in the accounting code combination but IDR invoices that require manual intervention do not load any invoice lines prevent us from using this as a solution.