You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to trigger an email to all queue members if no agent assigned after 24hrs of Request Creation

Summary:

I am trying for the requirement that when help desk request is created and no agents has been assigned with that request with in 24hours then Email should trigger to all queue members.

Please help me with this requirement.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

26A


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!