Revenue Not Reversing When Invoice is Cancelled in Oracle Fusion
Hi Experts,
We have a requirement that whenever an invoice is cancelled or credited, the corresponding revenue should also be reversed.
Currently, we are observing scenarios where business users generate both invoice and revenue from an event. However, when a credit memo is later issued against the invoice, the revenue remains recognized and is not reversed accordingly.
This is resulting in misaligned and unsynchronized accounting records between billing and revenue.
Has anyone faced a similar issue?
Could you please suggest:
- If there is any standard functionality to handle this automatically
- Or recommended approaches/configurations to ensure revenue reversal upon invoice cancellation/credit
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