Collecting arrears with no deduction element due to returning to work as benefit ineligible

Summary:

We are experiencing difficulties collecting arrears for a full-time, benefit eligible employee that incurred arrears while on leave and is return as part-time, non-benefit eligible employee (therefore no benefit elements in element entries).

Content (please ensure you mask any confidential information):

How can arrears be collected from a deduction element that has been end dated/employee is no longer benefit eligible?

For example, employee was on leave with no earnings while a full-time employee, incurring arrears, and went below hours required for minimum benefits and is returning with no benefit element entries. How can we still collect the arrears incurred while full-time without an element?