56689: import_profiles: Unable to convert the 'params' field value to String.

Summary:

We are experiencing an issue importing a configuration XML file between Oracle Fusion Field Service environments.

Observed behavior:

We are trying to import an XML file exported from the Test environment to a Production environment. When an export is performedin the Production environment and the XML file is imported, there is no problem.

The problem only occurs when importing the same XML file to a different FFS environment.

Content (please ensure you mask any confidential information):

Error received:

56689: import_profiles: Unable to convert the 'params' field value to String.

Additional details:

1-The exported XML file does not explicitly contain any 'params'field or tag.