Recurring element stopped deducting exactly a year later
We have a recurring element processed against an employee with an effective start date of the 1st February 2023. This element deducted each month as expected, up to and including January 2024.
For the February 2024 payslip and onward, there were no further deductions, but an effective end date was never added against the element. This went unnoticed until last month when the employee was terminated as of 5th April 2026 and the April 2026 payslip has taken a full years' deduction for the element's total owed annual value.
Does anyone know if there a system limitation on a recurring element once it reaches the full value deduction for one year? We would expect the element to continue deduction on an annual basis, regardless if the total owed for the first year is fulfilled, as it's not unusual for payments to be taken from employees over several years.