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Feedback Questionnaire – Supplier Feedback

KPI / Engagement Dimension

Weight (%)

Score (1–5)

Weighted Score Formula

Proactive disclosure of all leadership changes; stable transition plans in place

20%

___ / 5

(Score ÷ 5) × 20%

Audited financials showing YoY growth; positive cash flow and liquidity

20%

___ / 5

(Score ÷ 5) × 20%

Evidence of strategic scaling and investment in new markets and capabilities

15%

___ / 5

(Score ÷ 5) × 15%

Zero open regulatory findings; 100% compliance with the Bank's Code of Conduct

15%

___ / 5

(Score ÷ 5) × 15%

Current, valid security certifications; zero unresolved critical audit findings

15%

___ / 5

(Score ÷ 5) × 15%

Bank's share of vendor revenue remains <30% to ensure vendor stability

10%

___ / 5

(Score ÷ 5) × 10%

Valid ESG rating and documented diversity policy

5%

___ / 5

(Score ÷ 5) × 5%

TOTAL

100%

Sum of all weighted scores

How we need to achieve this requirement

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