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SR Attachments - view doc files

in Visual Builder

Hi all,

Looking for pointers from anyone who's solved this in a Redwood/VBS environment.

Context:
Custom SR attachments fragment using oj-sp-attachments, with a custom Preview action that fetches file contents via get_serviceRequests-Attachment-FileContents and renders a Blob inline. Working well for browser-renderable formats — PDF, images, MP4/WebM, XML, text.

Requirement:
Business needs inline preview of .docx (Word), PowerPoint attachments.

Constraint:
The source .docx must remain byte-for-byte unaltered. Conversion approaches that create a derived file (PDF rendition, HTML export, etc.) maybe viable if the original stays completely untouched.

Read-only preview is fine — no editing needed.

Questions:

  1. Is there a supported way in Fusion Service to preview
Tagged:

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