You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is groovy script being replaced by Workflow Automation?

in Help Desk

Summary:

I had a very quick question around groovy script and HR Help Desk, we’ve previously used this to automate notifications and update statuses etc, but I know Workflow Automation is a new simpler tool that I’ve started to use to build these types of automation into HRHD. My question is, will Groovy Script finally be replaced by this feature or is it here to stay in Help Desk (for the foreseeable future at least!)

We have a client request around Flexible Working Requests and the system doing an automatic check on whether a request (SR with a specific category) has been raised by the same Primary Contact in the last 12 months; if the count is true then it will automatically update the status to ‘Request Rejected- Eligibility’ or if the count is false then the status is ‘Request Accepted- Proceed to Case Management’. I’m just working through some basic ideas on how we do this

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!