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PO Matched invoices are being generated with a missing Payment Term (field is blank)

edited Jul 22, 2026 7:32AM in Payables, Payments & Cash Management 2 comments

Summary:

Hi All,

We have observed the issue with invoices created through the IDR process. The invoices are matched with purchase orders but are being generated with a missing Payment Term (field is blank) and remain in Incomplete status. The expected payment term on these invoices is Net 90.

This issue has been occurring since the last week of June 2026 and is the first time we have encountered such a problem. So far, we have noticed it is affecting a couple of suppliers, but we are concerned it may increase in scope. Please note that nothing has changed with these suppliers from our side.

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