You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Refresh Service Request List data

To refresh the Service Requests (SR) list, the entire page may currently need to be reloaded. To avoid a full page refresh, use the following approach:

Open "Landing" page and create a Section under "SR landing page extensible actions layout" 

Add a button within the Section, in the "ojAction" event Listener of the button add the below code in the action chain to refresh the SR list page

await Actions.fireEvent(context, {
        event: 'oracle_cx_serviceUI/page:refreshSRListEvent',
});

Other way to implement the Refresh logics:

  1. Invoke the "refreshSRListEvent" in the cxSVCNavigation/pageReNavigation events so it gets refresh on MSI tab changes

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!