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Recalculate Payroll for Retroactive Changes is Erroring for 3 Emps

Summary: Retro calc erroring for 3 employees on the same payroll


Content (please ensure you mask any confidential information): We have three employees on the same payroll seeing the same error when running Retro calc. They had company car details added to Taxable Benefits Calculation Card in the last couple of months. They errored last month and were rolled out of retro. Calculate Payroll runs fine for them. We have tried removing and readding the cars but it made no difference.

Error message:

Message Text

Status

Task Name

Details

The ORA_HRX_GB_CAR element couldn't be successfully processed.

Error

Recalculate Payroll for Retroactive Changes

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