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Delegated approver: Both parties are getting notification/email

edited Aug 6, 2026 8:07AM in Configure Price Quote

Summary:

In CPQ, I set Person B as the delegated approver. However, after submitting the quote for approval, both the original approver and the delegated approver are receiving the approval request/notification.

Our requirement is that only the delegated approver should receive the approval request, and the original approver should not receive any approval notifications while delegation is active.

Could you please help me understand how this can be achieved, or let me know where I should check the configuration to control this behavior?


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