Disabling MFA in Security Console did not remove MFA prompt at login
Summary:
Hello Community,We are experiencing an urgent administrative lockout after accidentally enabling MFA in our Oracle Fusion Cloud environment.
What Happened:
- We mistakenly enabled MFA for user categories in the Fusion Security Console.
- Realizing the issue, an administrator logged in via an alternative URL and fully disabled MFA within the Security Console.
- Despite this, users are still hitting an MFA prompt at the login screen.
The Exact Error:
When users attempt to log in, they get the following Oracle Cloud error page:
"You must first add your phone number to your profile before you can enable 2-Step Verification. Contact your system administrator."
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