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26C Update overrides all approval rules created in Redwood Transaction Console

edited Aug 12, 2026 5:30AM in Human Capital Management 5 comments

Summary: After 26C update, we see that all the approval rules we notice that all the approval rules we configured for certain processes are missing or overridden to default.

Content (please ensure you mask any confidential information): We navigated to the Redwood Transaction Console Page. We had configured approval rules for four of the processes - Receiving Receipt, Self Service Receiving Receipt, Receiving Receipt Return and Self Service Receiving Receipt Return. After 26C update this week, we see that all those rules have been overridden to default rules now.

All the rules which we created, tested and were working are missing now. We have raised SR# 4-0003496858 for the same.

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