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Intelligent Account Combination Defaulting not working consistent coding and segments not found

Summary: Intelligent Account Combination Defaulting not working consistent coding and segments not found

Content (please ensure you mask any confidential information):

For one vendor the coding has always been the same, yet AI coding does not find this combination for location and department.
Vendor = BRIGHTSPEED
Requester = Nickels, Matthew
Line Description = 301644944

The reason I continue to believe this may be a defect is based on Oracle's published documentation for Intelligent Account Combination Defaulting:

FAQs for Intelligent Account Combination Defaulting

The documentation states:

"The Intelligent Account Combination Defaulting feature leverages multiple input attributes from the invoice header and invoice line level to develop an efficient algorithm. These attributes include Supplier, Supplier Site, Business Unit, Legal Entity, Amounts, Currency, Descriptions, Requester and Invoice Source, and Line Source."

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