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Why is Supplier and Supplier Site mandatory before searching GRN in Redwood Return to Supplier?

in Learning 1 comment

Summary:


While using the Redwood Return process, Supplier and Supplier Site are mandatory now when compared to ADF page.

Content (please ensure you mask any confidential information):

Hi Community,

We are planning to move to the Redwood Receiving Returns page.

In the classic ADF UI, for Return to Supplier we could:

  1. Select the Organization
  2. Directly enter the GRN / Receipt Number
  3. Proceed with the return

In the new Redwood page, the flow has changed to:

  1. Select Return Type = Supplier
  2. Enter Supplier
  3. Enter Supplier Site
  4. Only then can we search for the Receipt/GRN

Our customer strongly prefers the old method (enter GRN number first) because it is faster for their warehouse users who already know the receipt number.

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