Why is Supplier and Supplier Site mandatory before searching GRN in Redwood Return to Supplier?
Summary:
In the new Redwood Receiving Returns page, Oracle changed the Return to Supplier flow.
Content (please ensure you mask any confidential information):
Hi Community,
We recently moved to the Redwood Receiving Returns page.
In the classic ADF UI, for Return to Supplier we could:
- Select the Organization
- Directly enter the GRN / Receipt Number
- Proceed with the return
In the new Redwood page, the flow has changed to:
- Select Return Type = Supplier
- Enter Supplier
- Enter Supplier Site
- Only then can we search for the Receipt/GRN
Our customer strongly prefers the old method (enter GRN number first) because it is faster for their warehouse users who already know the receipt number.
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