PPM Self-Service: Bank Account Inactivation Reverts to Active

Summary: We are encountering an issue with the Personal Payment Methods (PPM) function in Employee Self-Service. An employee has two bank accounts configured under their Personal Payment Methods. We are attempting to inactivate one of these bank accounts (while retaining the other as Active) through Self-Service. After updating the bank account status from Active to Inactive and submitting the change, the transaction initially appears to save successfully. However, after a period of time, the status reverts to Active, and no record of the inactivation - neither transaction history nor an end date is retained, indicating that the inactivation was never submitted.