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Remove the automatic enabled filter in Redwood Document Records

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):

KPN B.V.

Description (Required):

When users navigate
to the Document Records page in the new
Redwood experience, the landing page automatically applies the "Excluded" filter. As a result, some
documents are hidden from view by default.

In practice, this
creates confusion for users who are unaware that pre-configured filters are
active. Users frequently raise support tickets because they cannot find
documents they expect to see, only to discover later that the results were
filtered automatically. This leads to unnecessary support effort, user

1 votes

Submitted · Last Updated

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