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DFF Checkbox Unchecked Value ("Non") Not Saving / Displaying as NULL on Identification Info

Summary:

On the Identification Info page (Citizenship section), I configured a Descriptive Flexfield segment with a Check Box display type. The Unchecked Value is defined as "Non". However, when a user leaves the checkbox unchecked and saves the record, it is being saved as NULL.

Content (please ensure you mask any confidential information):

The requirement is as follows:

Checked value : Oui
Unchecked value: Non

Configurations details:

  • Flexfield: Citizenship DFF
  • Data Type: Character
  • Value Set: OUI_NON (Independent with values "Oui" and "Non")
  • Display Type: Check Box
  • Prompt: Principale
  • Checked Value: Oui
  • Unchecked Value: Non

After saving (should be saved with the value "Non"):

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