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Redwood Outbound Shipments – Certain Shipment Details Pages Never Finish Loading

in Inventory Management

Summary:

Certain shipments in the Redwood Outbound Shipments page consistently fail to load. Other shipments work normally for the same user, but the affected shipments never populate and remain in a continuous loading/spinning state.

Content (please ensure you mask any confidential information):

We are seeing consistent behavior in the Redwood Outbound Shipments page where certain shipment records will not open successfully.

The user can search for shipments without issue. When clicking the shipment number:

  • Some shipments open and display Shipment Details normally.
  • Certain shipments never load successfully.
  • For the affected shipments, the Shipment Details page opens, but no data populates and the page continues spinning indefinitely.
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