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Not able to download negotiation attached files. Files corrupt when downloaded

edited Sep 1, 2026 8:57PM in Sourcing

Summary:

When suppliers are attempting to download attachments from an active negotiation the download contains the accurate files and file types but the files are not accessible as they are reported as corrupt. This includes PDF, DOCX, XLSX, and ZIP files.

We have also experienced this with file download during the award evaluation process with internal buyers.

This functions correctly in 'Classic' issue appears to be limited to Redwood.

This error first was reported 8/21.

We are on 26C - (11.13.26.07.0)

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