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Leave Approval Notification Not Received – Employees Without User Accounts

in Human Capital Management 1 comment

Summary:

We have a line manager with employees reporting to him. When he tries to submit a leave request on behalf of one of his employees, the approval notification doesn't come through.

We checked the Transaction Console, and there are no pending transactions showing up for these requests.

We noticed that some of the affected employees don't have a user account set up in the system.

Our questions are:

  1. Is having a user account a mandatory requirement for the leave/absence approval workflow to trigger notifications correctly?
  2. If yes, is there any workaround to process/approve leave for employees without a user account (e.g., HR proxy submission, or another method)?
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