How are other Oracle Cloud Payroll customers and SIs providing an audit trail to reconcile the Retro
Summary:
We're working with a customer who is raising concerns about auditing the Retroactive Entries Report, and I wanted to see if others in the community are facing similar issues.
Content (please ensure you mask any confidential information):
We've explained that this is the delivered Oracle report and that Oracle's retroactive processing is very robust. The customer understands that. However, the payroll team is still looking for a stronger audit trail to reconcile the retro entries back to the transactions that triggered them and validate why each entry was created.
For example, if a retro entry is generated because of a time or PTO correction, the report doesn't show the underlying hours, making it difficult to tie the adjustment back to the original transaction. Similarly, retro entries can be generated by compensation changes, and the person reviewing the Retroactive Entries Report often isn't the same person who made the compensation change. That creates additional questions around why a particular retro entry exists and whether it is correct.