Employees do not show up in search result under Create Mass Assignment Change

Summary:

Employees do not show up in search result under Create Mass Assignment Change

Content (please ensure you mask any confidential information):

Hi All,

Greetings!

We have the requirement to transfer employees and the existing transfer transaction option has run into performance issue (the transaction keeps clocking at position override step).

Hence, we tried to use Mass Update option here

My Client Groups —> Show More —> Mass Updates —> Create Mass Assignment Change

We search for the person number (which is accessible under Transfer step) on "Select and Add" option at "Create Mass Assignment Change: Population" stage -

but there is no search result observed here-