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Configure Alert Composer to only send to home email if someone is a pending worker

in Human Capital Management

Summary:

Our current config (before my time) seems to only send the Journey Assigned alert to the home email for either the 1st email or only if they're pending workers. I'm trying to understand how it's done.

We have a very involved template for this alert that is geared toward the new hire journey. It emails pending workers just fine. When an existing worker gets a journey assigned, it does not email, but it does send an in-app bell notification. The issue is the language is totally geared to 'welcome,' 'new hire,' 'here's how to get your credentials,' so it's not working for us for anything but the new hire journey.

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