Collect More Info From Candidates During Offer Acceptance Flow
Summary:
the 26C update brings this new feature:
Redwood Experience: Collect More Info From Candidates During Offer Acceptance Flow
this feature allows candidates to automatically get the option to click 'Provide More Info' immediately after accepting the offer. This is a feature we have been hoping for, but in order to make it work you now must trigger your 'Request for Additional Info' form at the Offer - Accept phase, whereas prior we triggered at a custom phase that we call 'Candidate Information Request' right after Offer - Acceptance.
The issue is if we move forward with this configuration change, the extra custom phase will be pointless/ not needed. I was hoping to rename it and automate candidate to move into that phase once the Request for Additional Info form is completed BUT it seems there is not an ability to auto progress the application out of Offer phase once the form is submitted.